Here are a few of the questions we get asked often. If you don’t see the answer to what’s on your mind, reach out anytime via phone, chat, or email.
GENERAL QUESTIONS
How do I contact customer service?
You can reach a helpful team member by calling toll-free at 1-888-570-1941 anytime. We’re available Monday-Friday (Weekend’s are for wheeling ;p). You can also chat or email [email protected]. We’ll be sure to get right back to you with a response.
What are your hours?
Our hours of operation are as follows.
Monday to Thursday 9 am – 5:30 pm (ET)
Frontend Fridays 9 am – 3:30 pm (ET)
The Jeepend CLOSED – Doing Jeep Stuff
Where is 7ϟNation located?
Our team is located around the globe. If you’d like to send a resume, or return merchandise, you can find us:
#Merica 7ϟNation – Returns 2045 Niagara Falls Boulevard – Unit 6 Niagara Falls New York 14304
In Canada 7ϟNation Canada 1111 Davis Dr. Suite 23-227 North Toronto, ON L3Y9E5
Where is 7ϟNation clothing made?
JeepBeef apparel is 100% designed and created in the USA & Canada. The end-user products are made in various places worldwide. Where possible we try to source products from North America.
I’m looking to sell my products on 7nation.com, how do I go about this?
If you have a Jeep-related, or outdoor lifestyle product, email [email protected] with “New Product” in the subject learn more about our partner program.
7ϟNation Orders
How long does it take for support to get back to me?
We do our best to get back to you within just a few mins. Outside of regular business hours or on holidays, we typically answer support questions within 24 business hours.
I placed an order online, when will I receive it?
Shipping times to Canada and the U.S vary based on location, stock levels, etc. Typically, orders are shipped within 3 business days of being received and can take anywhere from seven days to two weeks to be delivered. Learn more about shipping.
Once shipped, you will receive tracking information via email and/or SMS message.
I recently purchased something from 7nation.com. How do I track my order?
Once shipped, you will receive tracking information via email and/or SMS message. If you need help finding your tracking email, or would like to check the status of an order, please contact our support team.
I just placed my order but need to make a change. How can I do this?
Please call us as soon as possible at 1-888-570-1941. Once your order has shipped, it’s not possible to make a change to your order.
Can I cancel my order?
Yes, but you will need to cancel before your order has shipped. Once your order has been shipped, it’s not possible to cancel. If you would like to cancel your order, please call us toll-free at 1-888-570-1941
7ϟNation Policies
Where can I find 7ϟNations return policy?
Our Exchange and Return Policy can be found via this link.
What is 7ϟNation price adjustment policy?
7ϟNation will offer a one-time-only price adjustment on items purchased at regular price within seven days of purchase. Unless otherwise stated, products on sale or marked as “clearance” are not eligible for a price adjustment.
